Country: United States of America
Closing date: 30 Nov 2018
World Learning seeks a Program Associate to play vital role on the Western Hemisphere & European Programs Team in the acquisition, management, design, and implementation of programs for high school students and adult mentors. These two to four week exchanges are based in the United States, or select countries in the Caribbean and South America, and focus on civic education, community service, and youth leadership development with students from across the Americas and Europe. The position entails involvement in grant oversight and management, programming, and on-the-ground participant interaction.
The Program Associate is a professional, full-time position that requires excellent interpersonal and cross-cultural skills, as well as project management skills to facilitate in-person and virtual international exchanges. The Western Hemisphere & European Youth Teams’ current portfolio includes the Youth Ambassadors Program, Jóvenes en Acción, and the Youth Exchange on Social Cohesion. The position reports to the Youth Programs Officer and can be based in Washington D.C. or Brattleboro, Vermont.
Responsibilities
Grants Management
- Ensure that Department of State guidelines are followed and deliverables are met;
- Support the design and development of grant proposals, in response to new funding opportunities.
People Management and Supervision
- Work collaboratively on a team including Manager, Program Officer, Operations Coordinator, Interns, and Program Facilitators;
- Supervise, train and monitor program Interns;
- Assist in monitoring and supporting World Learning’s partner organizations that implement the host community segments of the programs;
- Maintain communication with participants, partners, and staff and act as liaison for questions and problems;
- Support the management of approximately 5-6 seasonal Program Facilitators during the two to four week exchange implementation;
- Assist in providing supervision of participants during segments of their U.S. exchange;
- Support student management, including responding to health, discipline, and behavioral issues.
Budgeting and Financial
- Support the management of SubAward agreements with partner organizations;
- Support and track financial payments, reimbursements, and reconciliations for Western Hemisphere & European Youth Team exchanges, in compliance with Finance Department requirements and guidelines.
Program Design and Management
- Support the design, delivery, and evaluation of leadership and dialogue curriculum, and cross-cultural communication trainings in Brattleboro, VT, Washington, DC, and potential other locations;
- Assist in all aspects of program workshops, including logistical, financial, and programmatic arrangements;
- Assist in the preparation and dissemination of materials to Department of State, program partners, field staff/in-country consultants; and participants as needed;
- Assist team members in coordinating the application, interview, and selection process for all youth and adult participants with US Embassies and partners;
- Assist with monitoring and evaluation data collection and analysis using surveys and analytics;
- Deliver trainings related to program content to Program Facilitators and facilitate workshops with students, as needed;
- Coordinate and maintain alumni communication and activities.
Administrative and Logistical Support
- Support in the creation of quarterly and ad hoc reports for funders and program partners;
- Prepare, disseminate and track pre-departure documentation for all program participants;
- Manage vender relationships, logistics, and meals for all segments of the US exchanges;
- Support coordination with the Operations Team in the management of travel and lodging arrangements for participants and seasonal Program Facilitators, and ASPE health benefits, the Incident Reporting Tools and DS-2019s for participants;
- Support the On-Call Support system during program implementation;
- Use social networking and online project management tools to monitor projects and to increase overall program visibility to funder and external audiences;
- Support in the creation and maintenance of content for Interactives page, website and blogs;
- Maintain comprehensive participant and alumni databases; and
- Handle other tasks as assigned.
Requirements
- Bachelor’s Degree with two years of related work experience or Master’s Degree plus one year of related work experience;
- Understanding of experiential education and youth empowerment pedagogies, with demonstrated examples of incorporating these pedagogies in professional work;
- Experience with international programs, event management, or youth programming;
- Experience with virtual programming and digital communication, and monitoring and evaluation of projects;
- Excellent written and verbal communication skills in the English language, with understanding of social media as a professional tool to enhance visibility;
- Computer proficient, i.e. comfortable with Microsoft Office suite (Word, Excel, PowerPoint et al), cloud-based document management and online project management tools;
- Knowledge of USG procurement policies and grant management;
- Knowledge of and experience with proposal development, project design, grant management, and budgeting;
- Team-oriented and collaborative work style, while skilled in managing independent tasks and deadlines;
- Creative problem-solver and adaptable, with strong attention to detail;
- International residence or international travel experience, with demonstrated cross-cultural competencies;
- Second language abilities (preferably Spanish or French);
- Demonstrated ability to manage multiple tasks simultaneously, coordinate activities in multiple locations (U.S. and overseas), and to prioritize competing tasks;
- Regional experience in Latin America and the Caribbean; France or the United Kingdom;
- Knowledge of and experience working with Salesforce;
- Willingness to work outside of regular business hours as needed during high travel season.
World Learning is an equal opportunity, affirmative action employer, committed to increasing the diversity of its workforce.
How to apply:
Interested candidates should apply through World Learning's website through the following link.